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Help Centre

Everything you need before, during and after an order — in one place.

Popular help topics

Payments

Crypto, USDT, PayID, Zelle, Cash App and bank transfer explained.

How ordering works

  1. Browse the menu or search the A–Z strain index.
  2. Add items to your cart — prices are per unit and shown on every product page.
  3. Check out through our concierge, choose a payment method and confirm.
  4. We pack, dispatch and send tracking, usually the same business day.

Choosing the right product

New to this? Start with indica vs sativa vs hybrid, then THC vs CBD explained. For edibles, read the dosage guide first. Browse by type on our collections pages.

How do I place an order?

Add items to your cart, then check out through our concierge and choose a payment method. Tracking follows at dispatch.

Which product should I start with?

Start with a balanced hybrid or a low-dose edible, and read our indica vs sativa vs hybrid guide first.

Is there a minimum order?

No minimum. Free shipping applies on national orders over $500 and international orders over $1,000.